Tonya “Signature Day Spa” Montgomery
People need to know that this hotel is old, has mold issues and massively in need of updating and maintenance. We were shown about 7 rooms, all had mold, broken slider windows, rooms had fake plants full of dust and were pretty dirty. All rooms smelled of must and mold. Pillows and beds are super old. I’m sure this was a great place at one time but not now.
We were able to check out and booked a brand new room at the Hilton. Thank goodness they had rooms last minute.
I have to say Karen was a huge factor in our happiness for the evening. She runs the front desk and kept our bad experience deescalated and was very professional with us at all times. It has to be hard to deal with a hotel this run down. She is an asset for the hotel and because of her, we left feeling well taken care of with all her kind effort. Seriously though, if your going to spend time with your family on the lake, this is a horrible experience here. I would recommend waiting till they remodel, if they ever do.
Stay on the Strip is your one stop shop on discount show tickets, attractions, lodging, dining and more in Branson, MO.